Privacy Policy for Captiva Gems

Effective Date: June 2026

At Captiva Gems, we respect your privacy and are committed to protecting your personal information.

We may collect:

• Name
• Email address
• Shipping address
• Billing address
• Phone number
• Payment information (processed securely through our payment provider)
• Order history
• Device and browsing information

We use your information to:

• Process and fulfill orders
• Provide customer support
• Send order confirmations and shipping updates
• Improve our website
• Prevent fraud
• Comply with legal obligations

Payment Information: Payment information is processed securely through our payment providers. Captiva Gems does not store full credit card information.

Cookies: Our website uses cookies and similar technologies to improve your shopping experience and analyze website traffic.

Third-Party Services: We may share information with trusted service providers including:

• GoDaddy
• Stripe or your payment processor
• Google Analytics
• Meta (Facebook & Instagram)
• Shipping providers

These companies only receive the information necessary to provide their services.

Data Security: We use commercially reasonable security measures to protect your information.

Your Rights: You may request access to, correction of, or deletion of your personal information by contacting us.

Contact Us: info@captivagems.com